You might save this for future reading or a reference sheet.
Rule # 1 IT never asks for your password.
Unless we are physically looking at you in front of your PC
The first clue is that we do not use our personal names like
Mark, John, T.J. and Andrew instead we have a generic name like IT.
Even USC does not do that and they are a huge department.
Rule # 2 We never ask you to click on a link to confirm your password.
We can reset your password but we cannot tell you what it is
We can also unlock your account if it is locked or frozen
because a security rule was broken.
Rule # 3 If you doubt a link, do not click on it.
Email us at helpdesk@huc.edu
Rule # 4 We do not judge, we are here to help.
If you clicked on it do not be embarrassed.
The sooner we know the sooner we can contain the leak.
Rule # 5 Keep all working files on your U drive or Department drive.
You will lose nothing saved on the network drives, if your desktop dies
Those drives are backed up every two nights in Cincinnati.
Anything on your desktop, or in your documents folder on your local C Drive is not backed up.
Rule # 6 Bookmarks, favorites are not backed up, You have to manually do it.
If you log into chrome or Firefox they can sync your researched bookmarks.
It is probably a good idea to back them up once a month
http://www.howtogeek.com/136116/how-to-easily-back-up-and-migrate-your-browser-bookmarks/
Rule # 7 The official and only web address to check email is https://owa.huc.edu
Note that the S at the end of http means it is secure
Rule # 8 Do not reply with personal information to people you do not know Or answer questions over the phone!
Rule # 9 Do not respond to emails threatening to close your account if you do not provide personal information
Tool number 1: Check the Concealed link before clicking on it.
Even though the link has huc.edu
it might actually link to another place.
Roll your mouse over the link – DO NOT click on it.
Right mouse click and copy the link address.
You can then copy it a notepad folder to analyze it
or try it in this link checker to see if it is legit.
http://global.sitesafety.trendmicro.com/index.php
Tool number 2: Deceptive addresses. It looks like but it is not huc.edu
All huc websites begin with http://*.huc.edu
The star being anything like library or jsp.
The following are NOT from huc.edu
http://212.100.209.352.8080/usc.edu/signon.htm
http://da-us.cornell.edu.nfjje.vg/hebrewuniononline/CBF.do?CID=705
Watchout out for simple character substitutions
http://mail.theHebrewUnion.com/owa.huc.edu
It uses owa.huc.edu but not in the right place.
Tool number 3 Forged email addresses
Sometimes you can easily see other information in the headers
(the material that comes before the body of a message) that contradicts the From line.
For instance, here are the headers of a message that claims to be from PayPal:
(1)-From: “PayPal Customer Service” <service@paypal.com>
Subject: Account Management
Date: Tue, 12 Feb 2014 17:49:19 -0600
X-Original-IP: 131.204.2.2
(2)-X-Original-Hostname: d1.duc.school.fi
(1) The From address looks fine (service@paypal.com).
(2) However, the X-Original-Hostname discloses that the message
came from somewhere in Finland – fi (d1.school.fi).
Look at the message’s full headers,
for details that normally aren’t
displayed, to determine whether an email is legitimate
Tool Number 4 How to pick a great password.
Tool number 5 Clean your browser Cache / cookies once a week.
Java based Viruses, ad-ware, spyware can be downloaded
in your browsers cache without you even knowing about it.
Here is a link on how to do it.
http://www.wikihow.com/Clear-Your-Browser's-Cache
Tool Number 6 Know your Mail Client – OWA
Here is some online training to Outlook Web Access ( OWA)
Picture tutorial (OWA / Outlook 2010 –
do not click on links found on webpage, they do not apply
https://kb.foreshore.net/KnowledgebaseArticle50128.aspx
Tool Number 7 Video training on OWA
Here is a link to how to check the size of your mailbox
http://www.youtube.com/watch?v=SqedAeNKQfM