HUC-LA Help Desk

Scheduled Maintenance 0

Network Outages 2

• June 1st - Mail server Down
• Check here to see status of resources on campus

Printer Status 0

Telephone / voicemail Status 1

• Reset message waiting light

Video Call Requests 1

• For videocall requests, please go to our online form: http://huc.edu/it/VCForm/

You have to be logged in to read the solutions 1

• Log in using your gmail account or use your HUC account.

Adding HUC email as another client for gmail, yahoo 3

• Mail fetcher in Gmail
• Add HUC to your Yahoo Mail account.
• Whitelist an HUC email being sent to AOL, Yahoo, Gmail, etc.

Tips for using webmail / OWA 1

• Please use Internet Explorer for full options in accessing webmail

Junk Email Management 1

• step by step guide to "white list" or permanently make email from reliable sources to show up in your inbox

Citrix Client 1

• Download and install the latest citrix client from this site

Strong Passwords 1

• Password Checker

Google Chrome 1

• Use these Extensions to help your browsing experience in Chrome

Clean up your Browser (Delete Cookies, empty Cache) - Once a week 1

• How to clean up your web browser ( Mac, PC, Mobile)

Best Practices - How to be safe using HUC Email 1

• How to protect yourself from online scams, malware

Accessing webmail on your iPad iPhone 2

• Settings for email access on an iphone ipad
• If using Exchange and iCloud on IOS 5.1 use a passcode

MAC Office 2011 1

• Finding the hidden search functions in office 2011 ( Mac)

Accessing Apple TV 1

• How to connect to an apple tv

Connecting to the wifi Hot Spot using wpa2 key 0

Reset Phone Message Light - Glitch 1

• Fix Phone Message Light

Speech to Text 0

How to send a free fax 1

• http://faxzero.com/

Monitor turns off suddenly 0

Calendar Solutions 3

• Edit your Calendar events, holidays
• Open Outlook 2010 Archive file
• Enable Color Category

PST files - open - create 1

• How to open a PST or Outlook Data File ( These are your archived mailboxes)

Document Handling - Office, Word, 1

• Protected view - prevents printing, editing

Help guides 1

• Interactive Guides to Outlook, word, excel

Create Groups, email distribution lists 1

• Create a Group in Outlook

Recover deleted email items 1

• Use owa.huc.edu , right click on deleted items, recover deleted items

www.atomiclearning.com 1

• atomic learning

Xerox Multi Function Printers 3

• Tips and Tricks on Using Xerox Multi-function printers
• How to change the finisher options on the XEROX
• Support Web site for the 5740 and 5745 Printers - Support info

Printing from PC to Xerox 0

When Launching Click only once 0

Test Your Connection 2

• How to Connect to College Commons
• Test Your Bandwidth